At a time once we’re searching for one of the best suppliers to get one of the best costs, buyer loyalty grows skinny. Nonetheless, whenever you’re searching for one of the best journey insurance coverage supplier – it’s essential to hunt recommendation from somebody you belief. Or stick to an organization who you understand offers you peace of thoughts.
As buyer loyalty is uncommon right this moment, we needed to talk with one loyal buyer – Stephen. Stephen’s been travelling with Free Spirit for the final ten years and counting. Right here’s his story…
Stephen and his spouse Ann get pleasure from great holidays, as a pair and in addition with their household. Lately they visited South Africa with one in every of their grandsons. Subsequent, they’ll be off on a cruise to Iceland and Greenland. Nonetheless, within the final ten years, Free Spirit has supplied Stephen and his household with peace of thoughts to proceed their adventures.
Again in 2013
After being identified with prostate most cancers, Stephen knew he’d want journey insurance coverage to cowl his medical situation. As he was (and nonetheless is) a loyal Bartlett’s House Insurance coverage buyer, he requested one in every of Bartlett’s Dealer’s for recommendation. They steered Free Spirit – who they knew supplied specialist journey insurance coverage for medical situations. As Stephen trusted Bartlett’s, he phoned Free Spirit and spoke to a pleasant and useful member of the crew.
Whereas going by means of the medical questionnaire, Stephen started to grasp why it was (and is) essential to declare all of your medical situations when taking out journey insurance coverage. He knew he’d need to declare the prostate most cancers however wasn’t conscious his spouse’s bronchial asthma ought to – or might – be coated as nicely.
After the decision Stephen was comfortable his medical situation was permitted and coated. Nonetheless, he was additionally impressed with how useful and pleasant the decision handler was. Plus, how straightforward he discovered the method general.
Ten years as a loyal Free Spirit buyer
Within the final ten years Stephen’s most cancers has been handled and he’s in remission. Additionally, by persevering with to buy an annual muti-trip coverage he’s discovered rather a lot from the Free Spirit crew, akin to why it’s a good suggestion to take journey insurance coverage on vacation. At present, he feels much less ignorant and extra educated about what journey insurance coverage can present – peace of thoughts.
A quote from Stephen
“I’m paying for peace of thoughts as a result of I do know it’s a straightforward course of… I additionally needed to make a declare in 2015 as a result of my father died, and we wanted to cancel the journey. Nonetheless, it was a straightforward and useful course of.
That’s why I’d advocate Free Spirit to a very good good friend as a result of getting a quote and making use of for a declare is simple to do. All of the persons are very useful, pleasant and the questions are requested in an expert method… I admire the medical questionnaire and know what to anticipate now – familiarity.
I do know Free Spirit and P J Hayman is a wonderful service and haven’t seemed wherever else”.
A quote from our Chief Working Officer
“At Free Spirit, we pleasure ourselves on offering peace of thoughts and distinctive service. Stephen’s story showcases our dedication to our clients, who stay on the core of our Company tradition.
With specialist journey insurance coverage for medical situations, we guarantee a straightforward, useful, and pleasant expertise. Our crew observe regulatory tips, and our clear method to medical screening promotes buyer confidence.
Stephen’s advice speaks volumes about our trusted service over the previous decade. Be part of Free Spirit for the liberty to journey, with confidence. We ship peace of thoughts and wonderful service, making us your go-to journey insurance coverage supplier.”
Extra optimistic evaluations from loyal clients
Turn out to be a Free Spirit buyer – inform us how we’ve been useful
Would you want the liberty to journey with peace of thoughts?
Irrespective of your age, incapacity, or well being situation get a quote from our pleasant and educated crew. Or, if we’ve helped you journey with confidence and also you have been pleased with our customer support crew, depart us a assessment on Trustpilot.
